Pre-Sales / General

Do you have a video tutorial on how to purchase a GPS voice?

Do your voices support TTV?

Is my Personal Information and credit card information safe?

Which GPS units do you support?


Installation Instructions

Do you have a video tutorial on how to install a Garmin GPS voice?

Do you have a video tutorial on how to install a TomTom GPS voice?


Garmin

How Come my Garmin device is not showing up on my computer?

How come when I click install on the installer it says to connect my GPS but it is connected and I can view the contents.

How Come the 300 series of "Street Pilots" are not supported?

What does the installer do For Garmin?

Where is my voice on my Garmin?

Why is it always the same voice on my Garmin? Why always "American English"?

In the GARMIN I see the voices are .VPM, but I have a .VUP on my desktop. Will it work?

How come the installer is not working?


TomTom

How come Tom Tom Does not have an installer?


Voice Vault

What is the voice vault?

How do I sign up for the "Voice Vault" membership?



Pre-Sales / General

Do you have a video tutorial on how to purchase a GPS voice?

Yes we do, as well as a list of detailed step by step instructions:


Do your voices support TTV?

No. At this time any modified voices do not support TTV. We may in the future, or even some model may allow for a computer voice to simulate the TTV, depending on your model.


Is my Personal Information and credit card information safe?

Yes absolutely! We use Authorize.NET and highly recommend them for security and privacy of all financial transactions. We Hate spam too! So we NEVER give out your email. You will only hear from us.


Which GPS units do you support?

At this time we only support Garmin and TOM TOM. We have plans for additional units. Please check back with us from time to time.


Garmin Compatibility

We support all Garmin EXCEPT: C310, C330, C340, streetpilot series and the 2720


TomTom Compatibility

We support all TomTom including: TomTom GO Classic, 300, 500, 510, 520, 700, 710, 720, 910, 920, TomTom ONE (all versions), TomTom Rider, TomTom Navigator 5, 6 & Mobiles, and TomTom Mobile 5



Installation Instructions

Do you have a video tutorial on how to install a Garmin GPS voice?

Yes we do, as well as a list of detailed step by step instructions:


How to Install a Garmin GPS Voice



Do you have a video tutorial on how to install a TomTom GPS voice?

Yes we do, as well as a list of detailed step by step instructions:


How to Install a TomTom GPS Voice



Garmin

How Come my Garmin device is not showing up on my computer?

Depending on which GPS you have, it may not show up in the "My computer". This is something that Garmin did with early GPS units. Most specifically the C300 series. ( C310 C330, C340 Et. al)


How come when I click install on the installer it says to connect my GPS but it is connected and I can view the contents.

You may need to update your installer to the latest Garmin Installer. The computer can see it, but the installer may still be looking for it. Click here to download the latest Garmin Installer.


How Come the 300 series of "Street Pilots" are not supported?

We are unable to support the C300 Series of Garmin at this time. We are working on it, and may have a solution soon. Please check back with us, and we will let you know when we solve that problem.


What does the installer do For Garmin?

We have created a simple installer for the voice files for installing. Simply purchase, download to your desktop, and double click on the .VUP icon. It will automatically load the voice into the library, and with one click, you can install into your Garmin GPS.


Where is my voice on my Garmin?

When you have loaded the voice you can select:


  • 1. The Wrench tool
  • 2. The Locale button
  • 3. Under the Mouth Icon, you select "American English"
  • 4. Your voice is ready to go!

To return to a regular boring old voice just repeat the above list, and select "British English"


Why is it always the same voice on my Garmin? Why always "American English"?

The Garmin only allows so many voices on the system and it only recognizes the factory set names at this time. Check back with us and the installer, we will eventually be able to put different names ON your Garmin GPS.


In the GARMIN I see the voices are .VPM, but I have a .VUP on my desktop. Will it work?

No. The .VUP is a format we use to be able to install quickly via the installer on your GPS. It is our own proprietary format that allows us to quickly deliver to your GPS the right voice.


How come the Garmin installer is not working?

There may be a few simple reason the installer isn't working. Some things to check:


  • 1. This is a GARMIN only installer right now. Check to see if you have a GARMIN GPS.
  • 2. Check to make sure your GPS is connected to the computer via USB cable.
  • 3. Please check to see if you have the latest version.
  • 4. AGAIN, THIS IS A GARMIN INSTALLER, PLEASE CHECK TO MAKE SURE YOU HAVE A GARMIN GPS. Just in case you didn't hear it the first time.


TomTom

How come Tom Tom Does not have an installer?

WE are currently working on integrating tom tom into our installer, but have not completed that at this point. Please check back latter for an update on this.



Voice Vault

What is the voice vault?

"Voice Vault" is a membership in which you will receive 1 free GPS voice per month and unlimited access to all the 1000's of POI maps in the Vault.


How do I sign up for the "Voice Vault" membership?

When purchasing a gps voice, Garmin or TomTom, you will see a checkbox below the shopping cart. Leave this checkbox enabled on purchase and you will be enrolled in the "Voice Vault" membership. If you remove the check from this box, you will not be enrolled in the "Voice Vault" membership.